We have experience loving and caring for all kinds of animals, including cats (shy cats are not a problem!), dogs (puppies to seniors), rabbits, guinea pigs, hamsters, sugar gliders, reptiles, fish, birds, and more! Please call us if you have any questions: 305.794.3733.
Yes, we have an online contract, a signed agreement that you agree to let us into your home to care for your pets as well as that you are aware of and agree to our policies and procedures. You agree to the contract by filling out the paperwork online and checking off the policies and procedures box on Precise Pet Care.
For pet sits: We require a minimum of 3 visits per day for dogs while you’re away and a minimum of 1 visit a day for cats continuously during our pet sits but recommend two. We cannot skip days for cat visits and will not visit them every other day, for example. Itâs in the best interest of your kitties and is also required by our insurance policy. We require 3 visits for our canine friends for better quality time. For midday breaks and dog walks/runs: These are typically once a day, unless you feel like giving your pets extra love from us.
We currently accept only MasterCard or Visa, which must be added to Precise Pet Care when you make your appointment online. Full payment is charged within 24-48 hours of reservation submission. Clients who book recurring dog walks or dog runs will have their cards charged between the 30th of the previous month and by the first of each month. We cannot render service unless the payment is ready when specified.
Yes. We require three (3) sets of keys. During service, one key will be with the sitter/walker, the second set with your back up sitter, and the third set of keys will remain locked at the office for emergencies. In the unlikely event of an emergency that has prevented the sitter from being able to provide service, the spare key at the office may be used to provide uninterrupted service.
If you have a keypad, we still require at least one key but recommend the three. We have had clientsâ keypads run out of battery and were successfully able to continue service because we had the backup keys. Itâs the responsible thing to do for your pets.
Our office is open Monday through Friday 9:00 am to 6:00 pm and Saturday 10:00 am â 3:00 pm. We offer pet sitting Monday through Sunday. Regularly scheduled dog walking is available Monday through Friday.
I am looking for pet sitting. Â (they are really asking for boarding.) What is the difference between pet sitting and boarding? What do you recommend?
Hi! We mainly provide pet sitting, which is when one of our pet sitters takes care of your pets in your home. This is a great option for multiple-pet families, for cats, for senior dogs.
We occasionally board small dogs in our home, but really recommend pet sitting as you also receive house sitting services.
It depends on what your pets require, as all services are customizable.
25 minute nice walk $27
35 minute long walk $31
45 minute walk $38
60 minute walk $45
Additional dogs $5.00.
Pet sits start at $33 per half hour. All pet sits are customizable- we can do an hour, two hours, etc. Additional $5 per pet. Pet sits are performed between 7-9 am, 11-2 pm, 12-3 pm, 1-4 pm and 6-8 pm
Late night visits start at $51 for a 20 – 25 minute quick visit
(Arriving by 10 pm, departing by 7 am)
Starting at $225. Each additional pet is $15.
This service requires a midday breaks for your pup, starting at $33 for a half hour.
Services include:
Boarding: Dogs over one year old start at $85 per day (or fraction of day) Puppies start at $100 and may be more depending on level of training. Price is per day or fraction of day. Call or email for a quote.
*we only take dogs 40 lbs and under.
We can and do administer medication. You must provide the medium for administering the medication, be it pill pockets or oral syringe. Insulin shots require extra care; please let us know in advance. Learn more about our Pet Home Health Care services here.
We do our best with pets who are difficult to medicate, but we cannot be held responsible if the pet snaps at a sitter and misses a dose. It is up to you to have your pet trained and used to taking their medication. We recommend setting up several visits prior to your departure so your pet feels comfortable with our team administering their medications.Â
We currently do not offer an all-day service, but we can schedule an overnight stay that runs from 10 PM until 7 AM, and then set up a customizable schedule for your pets for visits throughout the day. We do offer extended visits on your needs and our pet sittersâ availability.
We do not share pet care with any other parties. We are very particular about the kind of care we give and we would hate to have something happen while, for example, your housekeeper or neighbor cares for your pet. What if s/he leaves a door unlocked, gives medication and doesnât mention it (leading to doubling up on meds, a potentially life-threatening situation), neglects to take out the dog, or leaves a door unlocked, exposing your pets and your home to issues? Itâs a huge risk and liability for you, for your pets, and even a possible safety issue for our pet sitters.
Weâre happy to! Our pet transportation starts at $45 per pet, each way, with an added charge of $10 per extra pet. It will be an extra $50 if youâd like your pet sitter to stay with your pet.
We are not a rescue or a dog shelter. Please contact a local rescue to surrender your dog, and do not take them to Miami Dade Animal Services as they may euthanize dogs who are not adopted. Please refer to our blog post on surrendering your dogs: https://www.equipawspetservices.com/surrendering-dog-miami/
We currently do not offer training but can refer you to reputable local dog trainers.
Pet Sits are available Monday through Sunday: Â 7AM to 9AM, 11AM to 2PM, 12 to 3PM, 1 to 4PM and 6 to 8PM; we also offer a late night check-in from 9 to 10PM. Overnight stays are a great alternative to boarding and start between 9:00 – 10:00 PM and end at 7:00 AM the following morning, and require you to schedule a midday pet sit. Midday dog walks and runs are available Monday through Friday. Times and services are customizable, but may incur an additional charge. Please call our office for details.
Note: we do walk dogs for long stretches in weather over 90 degrees, nor do we walk dogs when there is lightning. Weâll take them out for a quick potty break, then back in for safe play indoors.
A visit is considered a “pet sit” when you have left your home for an extended period of time or if you need a visit outside of the 10 – 4 PM dog walking time frame (vacation, work trip, etc.). We require at least 3 check-ins for dogs during pet sits due, in part, to our insurance’s requirements, but also to give your dogs the best companionship and care. Cats are considered a bit more independent, and can tolerate one visit a day. Midday breaks happen while you’re at work or away from your home, but still coming home that night to care for your pets. These pet services are for when you want a little relief for your pets. Dog runs and walks can be added to midday breaks
We will make every effort to assign the same pet sitters to visit your home within a predetermined time frame, based on a schedule designed with us during your complimentary in-home consultation. We work as a team, so each service area has at least two pet sitters in it. Your pets will have the benefit of being visited by the same team members. Please keep in mind that sometimes emergencies occur and your usual pet sitter will not be available, but their team member will give your pets the same high-quality care and love your babies are used to! Our pet sitters have all been thoroughly trained and will take over until your original pet sitter is available.
Most dogs will do very well with in home pet sitting. They are in their environment where they feel most comfortable. Prior to creating a customized care plan, we need to make sure we have all the details about your pupâs personality and needs. Â We require three visits a day at the minimum for dogs, with many clients scheduling a fourth, late-night check in. We do recommend easing your dog into pet sitting the first time with a test run of a couple of days before any long trips.
Smaller dogs may have the option of boarding in one of our pet sittersâ homes. Please ask the office about this service.
We can walk a dog during a pet sit at your request! Some pet parents prefer that we play in the backyard or minimize outdoor time. Your pet sits are completely customizable. Weâll determine the best kind of exercise for your dog at our meet and greet.
Yes, we can customize pet sits for you! Many clients book 45 or 60 minute visits or even a couple of hours at a time.
Our overnight service means our pet sitters sleep over your home from 10 PM to 7 AM. We can take your dog out for a late walk or backyard play, then come back inside for more cuddles and playtime. We take care of any other petsâ needs as well- from scooping litter to feeding fish and birds. Then we feed in the morning and and make sure your pus have relieved themselves before leaving. At least one midday break for relief is required between visits- although most pet parents schedule two breaks in between: a midday for an early afternoon pet sit, and then an early evening visit for a feeding and walk.
Our sitters will alternate lights, turn your TV on or off, radio, water plants, bring in newspapers and mail, all according to your specifications. They will perform light cleaning related to your pets and of course clean up any accidents.
That depends on the puppyâs breed, age, and level of training. A younger puppy in the middle of potty training who has a small bladder will need to be visited more often than a larger breed puppy who is 9 months old and already fairly potty-trained. Thatâs why we customize all services. The rule of thumb is that a pup who is 5 months old should be able to hold her urine for 5 hours, a pup who is 7 months old should be able to hold it for 7 hours, etc. This all depends on training, how much water theyâre given, and more.
We do our best to schedule the same pet sitter, but we work as a team so your pup will get to know his own personal team of caregivers. We have several pet sitters who take care of pets in specific neighborhoods and back each other up should anything happen to your pupâs main sitter/walker. That way we never cancel visits or walks and your petsâ care is uninterrupted.
Senior dogs require extra care depending on their health. If your pup is having trouble with incontinence, we recommend a minimum of three visits a day to keep them comfortable. Â We have a late night visit (9-11 PM) that may be a good option so they relieve themselves before bed. We also have to take into account if your senior takes medicine multiple times a day.
As pet-care professionals, we cannot, in good conscience, ignore additional pets in the household needing care. All additional pets must be registered and there will be a $4 per pet fee added.
We walk rain or shine, barring thunder and tropical storms/hurricanes. We take your pup out for a potty break to make sure they get relief, then bring them back inside to be dried off with the towels you provided and to get cuddles and playtime indoors.
Weâd play and pamper your pet for the rest of the visit! Weâd also take care of anything in your home that the pup may have had too much fun with while you were away (torn up paper towels, getting into garbage, etc.). Our goal is to make your pet feel special and loved while youâre gone!
Cats should be visited daily. Despite being resilient and tough, they can be very fragile and need to be monitored for any issues.
No, we do not provide every other day visits for cats. Although our feline friends are independent, it is important to keep an eye on them daily.
As pet-care professionals, we cannot, in good conscience, ignore additional pets in the household needing care. All additional pets must be registered and there will be a $4 per pet fee added.
Your safety and privacy are our top priorities; our business depends upon maintaining your personal information confidential, your property secure, and your pets well-cared-for and happy. That is why we have such a thorough client packet. The answers to those questions allow us to be prepared for every possible contingency. We keep your keys organized with a secure filing system coded for anonymity and your personal information under lock.
No one but your pet sitter will be allowed in your home in your absence unless previously authorized by you. We will not split care with other caregivers, and will thank you to schedule your third party services at separate times unless there is an emergency. We do not advertise our presence with conspicuous logos in the form of advertisements on vehicles since we feel this could alert others to your absence. We will make sure your home looks lived in, alternating lights, taking out and bringing in garbage cans and mail, and taking care of other important details. We will review our privacy policy during your complimentary initial consultation. Your contract is available to you online on Precise Pet Care.
We do not offer refunds.  Cancellations with less than 48 hours’ notice will be charged in full and no credit will be applied. There is a 50% surcharge on holidays. See below for cancellation policy over holiday periods. Holiday periods are the dates surrounding holidays. All prices subject to change.Â
Cancellations over Holiday periods:
15 days before: full credit given
7-14 days before 50% credit given
6 days or less: no credit given
Any cancellations or changes to services must be confirmed by contacting the Equipaws Pet Services office directly by phone or email. Our pet sitters and dog walkers cannot accept changes, cancellations, or additions to services.
Please be aware that our cancellation policy is firm, and we cannot make exceptions for any circumstances, including illness, travel disruptions, or schedule alterations. However, we are more than willing to collaborate with your travel insurance provider and can provide any necessary documentation they might require for claims processing.
Holidays include:
-New Year’s Eve
-New Year’s Day
-Martin Luther King Day
-President’s Day
-Mother’s Day
-Memorial Day
-Father’s Day
-Independence Day
-Labor Day
-Columbus Day
-Thanksgiving
-Friday after Thanksgiving
-Christmas Eve
-Christmas Day
Please call us to discuss your situation if an emergency arises. We always do our best to work with you!
We know you’re busy! So, for your convenience, we use Precise Pet Care for all our scheduling and reservations. Sign up with Precise Pet Care now or call us with any questions: 305.794.3733. We do our best to answer calls and questions within 24 to 48 business hours. All communication is handled through the office; pet sitters/dog walkers cannot schedule appointments for clients.
Precise Pet Care is a robust and secure online pet care scheduling program that offers users a desktop site as well as a phone app. You may use the Precise Pet Care app, which is free to download from your phone’s app store, to gain access to the same features you would enjoy online for ease and convenience.
On the app you can:
Precise Pet Care allows you to schedule or make changes to your appointments 24 hours a day, every day of the week. The service allows you to fill out your pet’s profile online at your leisure with a wealth of detail- which makes caring for your pet a breeze! All services must be requested through Precise Pet Care or directly with our Miami office. Our pet sitters/dog walkers cannot accept changes, cancellations, or additions to services
Sign up with Precise Pet Care now.
Our daily clients: we agree on a schedule on your initial consultation. Give us 72 hours’ notice if you’d like to change that agreed-upon schedule. Last minute pet sits incur a small convenience fee. Â
You can schedule your own appointments up to three days prior to the start of care. If you need care in less than three days, then you must either email or call the office, as you will be unable to enter any requests in Precise Pet Care that close to your service date.
Holidays: During very busy holidays, it’s recommended that you schedule your appointment as early as possible. We prefer 7 days in advance minimum. We fill up quickly.
Email us at reservations@equipawspetservices.com or call us at 305.794.3733 right away since requests being made with less than 72 hours’ notice cannot be entered into Precise Pet Care.
We will always try to accommodate you and your pet’s needs, even with last-minute service. We will do our very best to provide you with support during emergencies, but cannot guarantee we will have pet sitters available very short notice. Last minute pet sits (24 hours or less) incur a small fee.
Yes, please visit our Testimonials, Facebook, and Yelp pages.
Yes, the initial consultation is mandatory! This is an important meeting where we get to know you and every detail about your pup, cat, or smaller loved one in order to develop their customized pet care plan to fit your schedule and your pet’s needs. We will review the service agreement and make sure your Precise Pet Care profile is properly filled out, collect three sets of house keys, and your pet’s health records.
This meeting is important because it’s how we become familiar with the location of your pet’s food, your pet’s allergies, food habits, exercise preferences and other important details, like preferred walking routes, favorite toys and treats, or the perfect spot to scratch, too. You should expect the visit to take from 30 to 60 minutes. Clients should have their profiles filled out as much as possible to keep visit time down.
Meet and greets scheduled with less than seven days before start of service will incur a $44 fee. During COVID, we are performing virtual meet and greets.Â
This happens often enough at Miami International Airport! If your trip is overextended for whatever reason, contact us as soon as possible so we can try to accommodate extra care time. Much like your pets, we thrive with good communication
Request an initial consultation via Precise Pet Care or give us a call: 305.794.3733.
You can communicate directly with your pet sitter and/or Equipaws Pet Services’ administrative team via the app message board while the visit is in session. Download the Precise Pet Care App from your phone’s app store. Use your existing profile username and password to log in. Your pet care specialist will also leave a digital journal with notes and photos for each visit.Â
Please note that your Pet Care Specialist may be busy and not reply since they are taking care of your family and home.
Under communication preferences on Precise Pet Care, you may opt in for email or SMS messages (or both) to confirm your visit was completed. Please make sure to confirm your preferred method of communication. You will also see photos in the digital journal.Â
You will see your pets on your digital journal on Precise Pet Care at the end of each visit. You will also have notes from your pet care specialist there.
In addition and if you’ve allowed us to, we post photos of your pets on our private Facebook group while you’re away.
This is a private group reviewed by our management team for membership admission. We’ll be posting your pets’ photos to this Facebook group the way we have been posting twice to three times daily on our business page- but this will be much easier to scroll through and find your pets’ photos via tags! No more scrolling forever!
We have organized our photos into weekly albums to make it easy for you to see your pets without much trouble. For example, if you’ve had walks or pet sits with us in March, you will find your photos in the album titled “March 1-7 2019 Daily Dog Walks & Pet Sits.”
This is our Facebook page: Equipaws Pet Parents.
We post less often on Instagram: https://www.instagram.com/equipawspetsmiami/
To find your pet’s photos on Facebook:
Joining and participating is easy:
